Terms & Conditions

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an educational institution ("you"), and School Solutions ("we," "us," or "our"). This agreement governs your access to and use of our website, web applications, mobile applications (including those downloaded via the Google Play Store), and IoT hardware solutions (including the Smart School Bell).

2. Mobile Application License & Usage

If you access our services via our Android application downloaded from the Google Play Store, the following terms apply:

• License Grant: We grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on wireless electronic devices owned or controlled by you.
• Device Permissions: The application may require specific permissions (such as Wi-Fi/Bluetooth access, storage, and network connectivity) to communicate seamlessly with our IoT devices. You may manage these permissions via your device settings.
• App Store Terms: Your use of the application is also governed by the applicable terms and policies of the Google Play Store.

3. User Accounts & Data Deletion

To access certain features of our ERP and Smart Bell system, you may be required to register an account. You are responsible for keeping your password confidential. Account Deletion: In compliance with global privacy standards and Google Play Store policies, users and institutions have the right to request the deletion of their account and associated data. You can initiate a deletion request directly from the settings menu within the mobile app, or by contacting our support team.

4. IoT Hardware Usage & Audio Content

• Hardware Warranty: Devices such as the Smart School Bell are provided with a standard manufacturer's warranty. Physical damage caused by improper electrical wiring, water damage, or mishandling explicitly voids this warranty.
• User-Uploaded Audio: You are solely responsible for ensuring that any audio/MP3 files uploaded to our cloud servers for the Smart Bell system are legally obtained and do not violate any third-party intellectual property or copyright laws.

5. Payments and Subscriptions

Certain software solutions (e.g., School ERP, Cloud Sync) require active subscription renewals. Failure to maintain an active subscription may result in limited access to cloud-based features. Localized hardware features (such as offline bell schedules already saved to the device memory) may continue to operate normally without cloud access. Any in-app purchases or subscriptions processed through the mobile app will be handled in accordance with Google Play Billing policies.

6. Prohibited Activities

As a user of our software and hardware, you agree not to:

• Decompile, reverse engineer, disassemble, or attempt to derive the source code of our mobile applications or IoT firmware.
• Use the services to transmit any malicious code, viruses, or harmful data.
• Bypass, disable, or otherwise interfere with security-related features of the application or hardware.

7. Limitation of Liability

In no event will School Solutions, its directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages arising from your use of our software or IoT devices. This includes, but is not limited to, delays in bell ringing or data syncing due to local power outages, hardware tampering, or local internet/network disruptions.

8. Governing Law

These Terms shall be governed by and defined following the laws of India. School Solutions and yourself irrevocably consent that the courts of India shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.